Terms of service

Terms of Service

Last updated: 20 May 2025

Welcome to Selva Luxe. These Terms of Service (“Terms”) govern your use of our website, services, and products. By accessing or purchasing from selvaluxe.com, you agree to be bound by these Terms. If you do not agree, please refrain from using our site.

If you have any questions, you can contact us at admin@selvaluxe.com.

Use of Our Website

You may use our website for lawful purposes only. You agree not to:

  • Misuse or tamper with our website or its content

  • Attempt unauthorized access to our systems or other user accounts

  • Use bots, scrapers, or other automated means without permission

  • Violate any applicable laws while using our site

We reserve the right to terminate or restrict access to our site at any time for any reason.

Product Information and Availability

We strive to provide accurate descriptions and images of all products. However:

  • Product coulors and textures may vary due to screen settings and lighting.

  • We reserve the right to correct pricing or typographical errors without notice.

  • All products are subject to availability. We may modify or discontinue products at any time.

Order Acceptance and Payment

All orders placed through our website are subject to our acceptance and availability. We reserve the right to cancel or limit any order, especially if:

  • Stock is unavailable

  • There is suspected fraud or unauthorized activity

  • You violate these Terms

We accept various forms of payment as displayed during checkout. All transactions are processed securely.

Shipping & Delivery

Shipping times are estimates only and may vary due to factors outside our control. We are not liable for delays caused by carriers, customs, weather, or other external factors.

Full shipping details are available in our Shipping Policy.

Returns and Refunds

We accept returns under certain conditions. Please refer to our Return Policy for full details.

If you are eligible for a refund, it will be issued to your original payment method once your return is approved and processed.

Accounts and Personal Information

You may be required to create an account to use certain features. You agree to:

  • Provide accurate and complete information

  • Maintain the confidentiality of your login details

  • Notify us of any unauthorized use

We handle your personal information according to our Privacy Policy.

Intellectual Property

All content on this site including images, logos, graphics, text, and code is the property of Selva Luxe or our partners and is protected by intellectual property laws. You may not use our content without written permission.

Limitation of Liability

To the fullest extent permitted by law:

  • Selva Luxe is not liable for indirect, incidental, or consequential damages arising from your use of our products or site.

  • Our total liability for any claim shall not exceed the amount paid for the product in question.

All products, especially personal care items, should be used according to instructions. We are not liable for misuse, allergic reactions, or side effects. Always patch test first and consult with a medical professional if needed.

Governing Law

These Terms are governed by and interpreted in accordance with the laws of Queensland, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts in Queensland.

Changes to These Terms

We may update these Terms at any time. The latest version will always be posted on our website with the updated date. Continued use of our website constitutes acceptance of the new Terms.

Contact Us

For any questions or concerns about these Terms, you can reach us at:
admin@selvaluxe.com